You need dependable behind-the-scenes support to keep things running smoothly, and that’s us. This is the kind of support that creates space without sacrificing standards.
We work as a team for you (lead +1); built in back-up; dedicated to you (not a rotation)
As a team, we approach systems with several important perspectives
Multiple people broadens and deepens the resources we bring to your business
We often work with clients who have unique needs.
Virtual Assistant for Therapists:
Continuing education tracking & certificate management
Client responses, scheduling & intake coordination
HIPAA-compliant communication and support
AASECT certification
Office management
Small Business Owners:
Process design, improvement & workflow documentation
Following up so nothing falls through the cracks
Meeting notes, action items & thinking ahead to next steps
Project management (i.e. a new tech system or launching a new product)
Editing/Writing:
Large project management of collaborators, publishing needs, communications
Ghostwriting & copy editing for blogs, emails & web pages
Newsletters
Curriculum & training material development
E-book & resource guide formatting
Each of our assistants have developed some specialty skills that you might not think about when you read our group CV. Life experience can be dismissed from the office, but we believe that life experience can contribute greatly to what we do in the work day. Often caregivers, disabled people, individuals returning to work, and other marginalized individuals have experience in facing challenges and finding creative ways through to the victory that opens up new opportunities. We believe that experience is valuable and helps our team through added dedication and insight.
For instance, while Scarlett helped her family members through aging and illness, she developed new skills in complex coordination and organization. These skills were not professional based, but deserve to be seen as learned expertise. She learned to:
Coordinate the medical care of a loved one
Explore options for financial, medical and personal needs
Research and compare long term care facilities
Track, summarize, and relate essential information (medical, financial, personal)
WillowTree VA offers flexible monthly support packages — choose the tier that fits where you are right now. All tiers include a dedicated assistant plus backup coverage. Whether it is admin support for a therapist training program or
Our tiered pricing grows with you. Start where you are — move up when you're ready. Every tier includes a dedicated, values-driven virtual assistant assistant who knows your business, plus backup coverage so nothing falls through the cracks.
Not sure where to start? That's what the Gentle Start gives you!
Let’s have a Gentle Start – a special offer I created for to provide 3 months of professional administrative support for $500. It’s an investment in building the support you need. Use this time to get you over the hump in a project or set up for success in a new dream.
Our first consult is free. Meet with Scarlett and talk about the possibilities, the obstacles, and your dreams.
3 months of assistance for $500
Month 1 includes a 2-hour onboarding + 4 hours of VA support
Months 2 & 3 include a 30-min check-in + 4 hours of VA support
Curious whether this might be a fit? Let’s talk!
'We handle things for you' sounds simplistic, but it is really the best description of a Virtual Assistant's job. As a professional, our goal is to do the tasks you need in a timely and accurate manner - it really is that simple. Our team has a broad set of experiences which minimizes training time and the actual work can get done quickly and efficiently.
Clients meet with Scarlett initially to set up a list of needs, goals and we learn about each other's way of working. If you communicate best on the phone, for instance, we won't send you lengthy emails. Knowing how you work and adapting to help you in the best way possible is one of the lessons we've learned from nearly two decades of consistent virtual administrative work.
Tasks can be time based, routinely generated (check emails, update social media, register participants), or tasks can be initiated by sending us a request. Instead of walking over to the office manager's desk, you sit down at your own desk (or pull over a tablet) and let us know what you need to happen and a time frame. Our team will establish a system of checking on the progress of your tasks and assessing whether adjustments are needed. Each working relationship is different and requires fine tuning.
Our team works with a handful of select clients and each client receives focused, careful attention of at least one lead assistant, plus a back-up person.
All of our services are subject to our Terms & Conditions.